Fraud Prevention

Helping You Face The Threats

We believe in assisting our customers by providing important information to protect your identity and secure your information and finances. Everyday identities are stolen across the world and even in our communities. Criminals can obtain personal and sensitive information in many different ways, such as stealing personal items with sensitive information to deceive people into sharing their information using the phone, mail, or internet. Criminals can be very clever, so we want you to be prepared.

If you think you are being scammed, review the questions below. These are common practices used by criminals to steal your hard-earned money:

  1. Did you receive directions via an unsolicited call, text, email, social media or computer pop-up notice?
  1. Were you told that you owed legal fees or overpaid on a refund?
  1. Were you contacted by someone for a Law Enforcement or Government Agency (Police, DEA, IRS, FTC, Social Security Administration, etc.)?
  1. Have you been directed to not discuss the purpose of transaction with anyone, including the bank?
  1. Have you been directed to use Crypto (Bitcoin), Gift Cards, or send funds to someone that you don't know?
  1. Did someone mail or email you a check, cashier's check, or money order and instruct you to deposit into your account and send it back via cash, bitcoin, wire, or other means available?
  1. Is the transaction to claim prize winnings in lottery, sweepstakes, inheritance, or related to secret shopper work, etc.?

Types of Scams

Resources

Identity theft can ruin your financial reputation and take time and money to fix. Reliable resources are available to help you understand the risks and learn how to protect yourself. We have supplied some of the most used contacts and links below.
Main Number: 1.800.685.1111
Fraud Department: 1.800.525.6285
Mailing Address: P.O. Box 740241, Atlanta, GA 30374-0241
Request a Fraud Alert: Place a Fraud Alert or Active Duty Alert | Equifax®
Fraud Knowledge Center: Identity Theft Information: Guide to ID & Credit Fraud | Equifax
Main Number: 1.888.397.3742
Mailing Address: P.O. Box 740241, Atlanta, GA 30374-0241
Fraud Knowledge Center: Fraud & identity theft
Place a Security Freeze: Freeze or Unfreeze Your Credit File for Free - Experian
Request a Fraud Alert: Place a Fraud Alert - Experian
Main Number: 1.800.680.7289
Mailing Address: P.O. Box 6790, Fullerton, CA 92834-6790
Place a Credit Freeze: Credit Freeze | Freeze My Credit | TransUnion
Fraud Knowledge Center: Identity Protection | TransUnion