Bank of St. Francisville Online Privacy notice and Policy

Bank of St. Francisville is committed to providing the highest level of security and privacy regarding the collection and use of our online banking customers’ personal information, as well as that of all visitors to our website. You have chosen to do business with us, and we recognize our obligation to keep the information you provide to us secure and confidential.

Our commitment to protect your financial information will continue under the principles and online guidelines described below.

Privacy Notice

Bank of St. Francisville collects nonpublic personal information about you from the following sources:

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.

If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.

Bank of St. Francisville restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. Bank of St. Francisville maintains physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Collection and Use of Personal Information

The collection of personal information online is designed to protect access to your personal accounts and to assist the bank in providing you with the products and services you want and need. All personal information collected and stored by the bank is used for specific business purposes: to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services.

How we handle e-mail

Our website does not require you to disclose any personally identifying information. If, however, you choose to contact us via-email, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge, however, that when you communicate with us via-e-mail, we will use that information only to respond to the inquiry and provide accurate information to any questions. Your e-mail address will not be sold, nor will it be shared with others outside the bank unless we are compelled to do so by law.

We want to be very clear: we will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us.

Maintenance of Accurate Information

Keeping your account information accurate and up to date is very important. We have established procedures to ensure our customer's financial information is accurate, current and complete in accordance with reasonable business standards. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement. We will correct any erroneous information as quickly as possible.

Limited Employee Access to Personal Information

At Bank of St. Francisville, employee access to personally identifiable customer information is limited to those with a business reason to know such information. We educate our employees on the importance of maintaining customer confidentiality and privacy. Because of the importance of these issues, all Bank of St. Francisville employees are responsible for maintaining the confidentiality of customer information. Employees who violate these privacy principles will be subject to disciplinary measures.

Protection of Information via Established Security Procedures

We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

Restrictions on the Disclosure of Account Information

As noted, Bank of St. Francisville employees will not share personal or financial customer information with unaffiliated third parties for their independent use except when legally required (in order to comply with federal or state laws/regulations, and government or court orders) or when legally permitted to serve the customer’s interests (such as disclosure to reputable credit reporting agencies). Information will only be disclosed to third parties under the following conditions:

1.       Where it is necessary to complete a transaction initiated by the customer.

2.       In order to report the existence and condition of an account to companies such as reputable credit bureaus or merchants.

3.       In order to comply with government or court orders.

4.       If we have the written permission of the account holder.

Whenever we conduct business with a third party, we insist that the third party adhere to similar privacy principles for keeping such information confidential.

More Information

Customers who have questions about these privacy principles or have a question about the privacy of their customer information should contact the bank.

We reserve the right to change this policy at any time by posting a new privacy policy and informing affected bank customers of changes.